Site Search
https://staging.envisionphysicianservices.com/view-resources/case-studies/or-alignment-reduces-cancellation-rates,-improves
Case Studies: OR Alignment Reduces Cancellation Rates, Improves Patient Experience

Case Study

OR Alignment Reduces Cancellation Rates, Improves Patient Experience

hospital location Envision Physician Services Partner Facility | South Florida

hospital challenges Hospital Challenges

A South Florida hospital experienced high case cancellation rates and low patient satisfaction scores caused by misalignment of key stakeholders. The facility’s lack of a central figure made securing support for quality improvement measures difficult. Staff morale also suffered, as surgical staff schedules were consistently at odds with anesthesiologists’ productivity goals.

RESULTS

18% increase in patient satisfaction scores

6% reduction in case cancellation rates

70% increase in ambulatory surgery satisfaction scores

DOWNLOAD CASE STUDY











Security Verification*