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Case Studies: Missouri Hospital Improves Triage, Reduces Patient Stay in ER

Improved Triage Reduces E.D. Average Length of Stay at Western Missouri Hospital

hospital challenges Hospital Challenges

The hospital lacked the infrastructure and bandwidth to handle increasing patient volumes. Wait times and lengths of stay became longer, leading to falling patient satisfaction scores.

Envision focused on standardizing key processes to reduce the variability contributing to excessive wait times.

RESULTS

30% reduction in average length of stay (ALOS)

88% reduction in left-without-being-seen (LWBS) rates

46% reduction in arrival to orders placed

76% reduction in triage-to-bed times

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